At Catastrophe Insurance Group, we try to keep things simple, which means we complicate them and then take a nap.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
The Short Version, Told Slowly
Our standard approach involves a claims form that has footprints on it, followed by a deductible negotiated by yowling, followed by a brief and unexplained sprint.
The old guard prefers a risk assessment completed from a high shelf. The new guard prefers whatever is on the other side of the door.
Thank you for reading, and please do not leave anything on the edge of a surface. You know why.
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